Cancellation of the winter festival
Dear Tollwood friends
With a heavy heart, we have to inform you that the Tollwood Winter Festival – even in a smaller version – will not be able to take place.
In the past months we have done everything humanly possible to make sure that there will be a Winter Festival after all.
But the development of the COVID-19 numbers in the last two weeks is so extreme that we can no longer take responsibility for the health of our visitors and all those involved, despite our very good hygiene concept.
It hurts us all in our hearts to have to make this decision. But we believe that this is the only way forward for us in the current situation.
We would like to thank you very much for your understanding and your patience! Please stay healthy!
See you again at the Tollwood Summer Festival 2021.
Your Tollwood Team
Impressions Tollwood Winter Festival 2019
FAQs Winter Festival
Please contact the festival ticket office during the festival or give us a call at 0700-38385024 (chargeable).
For two weeks after the end of the festival, lost and found items stay at the Tollwood office in the Waisenhausstr. 20, 80637 Munich. Please send us an email at [email protected] with a description of your property, when you’ve lost it and your contact information. About 4 days after the end of the festival we are available for requests by phone 0700-38385024 (chargeable).
After the storage period has expired, the lost and found items will be brought to the Städtische Fundbüro at Ötztaler Str. 17, 80466 Munich.
In general dogs are allowed on the festival grounds. However, please note that dogs have to be kept on a leash at all times.
It is not allowed to bring dogs to chargeable events (i.e. concerts at the Musik-Arena, New Years Eve Party).
The whole programme for children and adolsecent is for free.
The children programme is appropriate for children between 4 and 12 years, unless stated differently.
In summer we additionally offer a programme for adolescents (12-17 years).
For a gig at Tollwood Summer Festival (Andechser Zelt / Lounge) and Winter Festival (Tief-im-Wald-Bar), please send your application to Viktoria Raith (KulturKOnzept) [email protected].
You can find more information on our homepage.
All enterprises, exhibitors and restaurateurs alike, who sell products at Tollwood are independent and have their own personel planning. Tollwood is not offering jobs for market or food stalls. Regarding data protection laws, it is not allowed to pass on contact information.
The exhibitors publish current job offers at Tollwood-Marktforum. On this platform it is also possible to publish a job application and to get in touch with the exhibitors directly.
The exhibitors at Tollwood Festival are independent enterprises, who sell their products at the festival. in case of refund or compensation claims, we kindly ask you to contact the exhibitor directly.
You receive this information directly at the food stall.
At Tollwood-Marktforum you can find information on all exhibitors of the past festivals, including a detailed description.
Yes, but only during the winter festival. Tickets to chargeable events at the winter festival are also valid as tickets for public transportation in the whole area of the MVV. The tickets are valid on the respective day from 3 hours before admission also for the return journey by all means of transport on the MVV.
A refund is not possible if a ticket has already been paid at Tollwood directly. Except if an event has been canceled or postponed. In this case you will get the refund of the whole ticket price. Otherwise please contact the ticket office where you bought your ticket.
A delay of the beginning of an event does not correspond with a postponement. In this case a refund of the ticket is not possible.
Use our Ticketbörse if you have tickets which you cannot make use of yourself.
Puchase Order: Order your tickets via our ticket-hotline 0700 – 38 38 50 24 (chargeable). We will send you your tickets within 10 days after payment. Dispatch itself is free of charge.
Payment: Pay by Visa or Euro/Master-Card or settle the outstanding bill via transaction stating your reservation number to the bank account:
IBAN: DE02 7015 0000 0000 2792 99, SWIFT (BIC): SSKM DE MM; Bank Account Holder: Tollwood GmbH
Costs: With us you only pay the ticket price plus presale charge, plus a system fee of 1 €/ticket. Dispatch is free.
Note: The mailing of the tickets is only possible up to 10 days before the date of the event, afterwards the tickets will be placed at the festival box office for collection. The payment via transaction is only possible up to 10 days before the event and only if ordered by phone.
Of course, you can order your tickets online at www.muenchenticket.de or purchase them at all presale counters.
Please note: Please buy your concert tickets via Tollwood (ticket hotline: 0700-38 38 50 24 or [email protected]) or our official ticket partners (München Tickets & Eventim). Unauthorized ticket providers or resale platforms often charge excessive prices and fees. In addition, there is no guarantee that the tickets aren’t fake.
The festival ticket office is close to the main entrance. Tollwood-Site-Map
At the Theresienwiese there are designated parking spots for people with impairements. On these parking spots only people with a special certificate of disability (blue parking pass) are allowed to park here.
At the Winter Festival, a limited number of chargeable parking spots for passenger cars are available at the Theresienwiese. The parking spot is operated by ParkOne GmbH. More informations
Tollwood explicitly recommends to take public transportation to the festival. Tickets to chargeable events are also tickets for the public transportation in Munich (MVV) – valid three hours before the start of the event.
Information on arrival by public transportation for each festival at “How to get to Tollwood“.
Because of the great demand we ask you to send us a reply-paid envelope (C4) with your address and sufficiently stamped. Accordingly we are happy to send you the programme.
If you want to receive the Tollwood-Programme on a regular basis and automatically, just order our Tollwood-Magazin-Abo. Against a contribution to cost of € 1,79 (dispatched within Germany) for each sending, you will receive the current Tollwood-Programme hot of the press. Just send us the order sheet via mail or fax.
Yes, at the main entrance next to the festival information / ticket office there is an ATM by Stadtsparkasse München.
Yes, there are public lockers close to the festival information / ticket office (fee 2€). For the exact location of the lockers turn to the festival information / ticket office.
The entrance to the festival grounds with the “market of ideas” is free. In total over 70 per cent of all cultural activities take place with free admission and are freely accessible. You will find information on chargeable events such as i.e. concerts, theatre etc. in the current festival programme.
Yes, all the tents are heated.
In winter, performances take place at the performance stage or at the entrance area.
In summer, performances take place at the Amphitheatre or at other venues on the festival grounds.
Walk-Acts move all over the festival grounds.
More information in the Tollwood magazine. The admission is free. Reservations are not possible. The current site map of the Tollwood festival grounds will be available two months before the start of the festival [>>].
Walk-Acts are free of charge – you receive information on start and position of the groups at the box office/information desk at the main entrance of the festival.
The Weltsalon is a venue at Tollwood Winter Festival offering a platform for pressing ecological and social topics. The majority of the events are free of charge. Events such as presentations, panel discussions, concerts, performances, lectures or exhibitions that deal with globalization and justice, war and peace, environmental protection and innovations find a stage here.
The “Market of Ideas” at the Winter Festival – like any other Christmas Market- is only open until 23rd December, 10 pm. On 24th and 24th December the Festival is closed. 26th to 30th December the show “Paris de Nuit” takes place on the festival grounds. The festival ends with the events on New Years Eve.
The “Market of Ideas” with market and food stalls has already been dismantled by New Years Eve. However, there are some food stalls at the Food Plaza as well as bars with Live-Music inside the tents. The Tollwood Market closes – like any other Christmas Market – on 23rd December, 10 pm.
The safety of visitors and exhibitors is of primary importance for the Tollwood festival. Tollwood has therefore continuously tightened the security arrangements in recent years and adapts the security measures of each festival to the latest developments.
The “Market of Ideas” is as much part of the Tollwood Festival as theater, concerts, art and environmental activities. The setting creates an extraordinary diversity and an exceptional atmosphere in summer as in winter.
Some 200 exhibitors offer international craftsworks – for the most part in fair trade quality, more than 50 restaurateurs offer organic food from all over the world.
In winter, the “Market of Ideas” closes before Christmas on 23 December at 10 pm.