Information for people with disabilities
Tollwood intends to bring diverse people and cultures together. The festival shall be a place of tolerance and respect where everybody feels comfortable.
We know that we have to bear certain aspects in mind to let people with disabilities participate in the festival activities without major restrictions. Tollwood tries to make the festival area with its stalls, sanitary facilities, entrances, paths and venues fully accessible if possible. All tents, the Bazar-tent, the Mercato-tent, the “Weltsalon”, the Grand Chapiteau, the Hexenkessel and the Food Plaza-tent, also the toilets and many of the food-stalls are wheelchair accessible. For safety reasons there may be restrictions for some tents, like limitation on admission to certain tents out of security reasons and are determined in cooperation with the public authorities according to the technical data of each tent.
The goal to construct and design as accessible as possible is an inherent part of our dialog with exhibitors and partners.
We have learned by experiences from the past that there are always new things to take into consideration. We kindly ask you to let us know if there are any current problems. Let us know how to help and do better. Please send an email for suggestions, information and questions to Christiane Stenzel.
People with disabilities can receive reduced tickets on presentation of their disabled person’s pass.
If you need constant support, the carer gets a free ticket. These tickets are only available at Tollwood (Tel. +49-700/38 38 50 24, chargeable). There you also get further information.
Tickets for wheelchair users: The following booking offices sell tickets for wheelchair users:
- at Tollwood, Tel. +49-700-38 38 50 24 (chargeable)
- own booking offices of München Ticket
- ticket office at the festival area (which opens about two weeks before festival launch)
Tickets for wheelchair users entitle the wheelchair user him-/herself and also the carer to attend the particular event. We beseech wheelchair users to buy special tickets for wheelchair users, because there is only a limited number of authorized wheelchair spaces.
As there is only a limited number of wheelchair spots authorized, it is compulsory for wheelchair users to purchase a special ticket (valid for holder, free entry for accompanying person).
There are special spots reserved for wheelchair users in the Grand Chapiteau as well as at events in the Weltsalon tent which are chargeable and for which a booking is compulsory.
For security reasons – in your and other visitors’ interest – it is compulsory to use the intended spots as escape routes must be kept clear at all times. Furthermore, the view from the spots provided for wheelchair users is adjusted to their needs.
If you are not able to find the wheelchair spots, please contact the staff of the particular tent, which will show you the spots.
At the Theresienwiese you will find reserved parking spaces for people with disabilities. Only visitors with a special parking permit for handicapped people (blue permit) are allowed to park at these spaces.
The train stations around the Theresienwiese (Goetheplatz, Theresienwiese, Schwanthaler Höhe, Poccistraße, Heimeranplatz) as well as the S-Bahn station Hackerbrücke are suitable for wheelchairs and disabled persons.
Altogether there are three big sanitary facilities, each has a container with WC for disabled persons.
Bei der Sanitäranlage in der Nähe der Food-Plaza handelt es sich um eine sogenannte “Toilette für alle”. Sie verfügt zusätzlich über einen Personenlifter und eine einklappbare Liege.
These toilets are opened on request for people with disabilities. Please contact the staff at the sanitary facilities there.