Venue Winter Festival
Theatre productions in a festive atmosphere
At Tollwood’s marquee the Grand Chapiteau, visitors watch international theatre and Nouveau Cirque productions in a festive atmosphere while enjoying an organic four-course menu. The winter festival program is expected to be announced in May.
Yes, but only during the winter festival. Tickets to chargeable events at the winter festival are also valid as tickets for public transportation in the whole area of the MVV. The tickets are valid on the respective day from 3 hours before admission also for the return journey by all means of transport on the MVV.
A refund is not possible if a ticket has already been paid at Tollwood directly. Except if an event has been canceled or postponed. In this case you will get the refund of the whole ticket price. Otherwise please contact the ticket office where you bought your ticket.
A delay of the beginning of an event does not correspond with a postponement. In this case a refund of the ticket is not possible.
Use our Ticketbörse if you have tickets which you cannot make use of yourself.
The box office is located at the entrance of the tent where your event takes place.
Puchase Order: Order your tickets via our ticket-hotline 0700 – 38 38 50 24 (chargeable). We will send you your tickets within 10 days after payment. Dispatch itself is free of charge.
Payment: Pay by Visa or Euro/Master-Card or settle the outstanding bill via transaction stating your reservation number to the bank account:
IBAN: DE02 7015 0000 0000 2792 99, SWIFT (BIC): SSKM DE MM; Bank Account Holder: Tollwood GmbH
Costs: With us you only pay the ticket price plus presale charge, plus a system fee of 1 €/ticket. Dispatch is free.
Note: The mailing of the tickets is only possible up to 10 days before the date of the event, afterwards the tickets will be placed at the festival box office for collection. The payment via transaction is only possible up to 10 days before the event and only if ordered by phone.
Of course, you can order your tickets online at www.muenchenticket.de or purchase them at all presale counters.
Please note: Please buy your concert tickets via Tollwood (ticket hotline: 0700-38 38 50 24 or [email protected]) or our official ticket partners (München Tickets & Eventim). Unauthorized ticket providers or resale platforms often charge excessive prices and fees. In addition, there is no guarantee that the tickets aren’t fake.
Yes, all the tents are heated.
The 3-course-menu consists of a soup, the main course and the dessert.
Drinks can be paid by EC and Credit Card. We do not accept American Express.
It depends on the production, if there is a break . For “Paris de Nuit” (Winter Festival 2019) there is no break.
Yes, the menu is also available as a vegan alternative. Please contact us [email protected]
Yes, an external provider offers parking spaces at the Theresienwiese. Tollwood explicitly recommends to take public transportation to the festival. Tickets to chargeable events are also tickets for the public transportation in Munich (MVV) – valid three hours before the start of the event.
Please note, you are not entitled to admission when the show has already started.
Photographing and filming is only allowed before and after the show.
Yes, it is possible. Please contact us: [email protected]
Yes, beverage packages are possible for groups of 6 people or more.
The tent is accessible.
For each tent only a limited number of wheelchair spaces are approved, therefore, we asked you to buy wheelchair tickets (valid for wheelchair user and a carer). We ask wheelchair users to buy their ticket via the Tollwood-Tickethotline (0700-38 38 50 24 / chargeable, Mon – Fri von 9 – 18 h).
There are specially reserved spaces for wheelchair users at the Spiegelzelt, this is also the case for events at the Weltsalon that require a reservation or are chargeable.
For your safety and the safety of others, it is obligatory to use the predetermined spaces for wheelchairs, as i.e. escape routes have to be kept clear. Moreover, the view from these spaces is according to the needs of wheelchair users.
If you cannot find the wheelchair spaces, please talk to our staff at the tent who is glad to show you to your seat.
Yes, there are toilets at the tent. They are on the right hand side of the stage.
No, it is not allowed to take food or drinks inside. The bar at the tent sells drinks before and after the show. Except of the menu there is no food service at the tent. Please note that the bar closes five minutes before the start of the show.
Please make sure to take your seat on time for the start of the menu, resp. the show. On busy days, please take into consideration the time you need for your way from the metro or the parking to the tent. Please note that the bar closes five minutes before the start of the show.
Yes, there is a chargeable cloakroom service. We recommend to leave your jackets at the cloakroom service.
The show “Paris de Nuit” (Winter Festival 2019) ends after 65 minutes without a break. Afterwards – if you booked the menu – the dessert will be serverd.
Please understand that children under the age of six are not allowed at the Spiegelzelt.
Please note that bag checks will be carried out at the Spiegelzelt for security reasons. To speed up admission, we kindly ask that all visitors to the Spiegelzelt do not bring large bags.
In general, we recommend that any items that are not strictly necessary are left at home and that only small bags (maximum A4 size) are brought.